Most services offered by Amazon are tied to its post-purchase claims.
Amazon is interested in selling larger products. To do so, the American e-commerce company has employed an army of employees who can manage anything from assembling treadmills to mounting flat televisions.
Since the company launched its Amazon Home Services, which provides professional jobs like yoga instruction, plumbing and painting, the e-shop has extended the facilities to 30 cities from an initial 4. On March 30, 2016, the online organization said it provides over 1200 services.
It is a part of an effort by the company to extend beyond devices. It means to help consumers in purchasing larger items that need additional workers to set up. These efforts indicate that the Seattle-based organization is aiming to grow by delivering items that buyers may find at the Best Buy Co., Home Depot, Williams-Sonoma and Dicks Sporting Goods.
Online sales of furniture will probably reach $22.7 billion by 2020, according to IBISWorld. The US company has also added to the capacity of its warehouse for huge items such as flat-screen TVs and furniture. A new shipping center in the state of Kansas will be amongst about 12 warehouses of the organization designed specifically for huge items.
Other warehouses are in California and Connecticut. Now, the company delivers over 1 million products that provide buyers the option of requesting installation, assembly or the rest of the related facilities, which boosts the sales of house-improvement items, according to the web retailer’s spokesperson. The most famous facilities requested are fixing flat-screen TVs to walls and fixing treadmills, she stated.
The home services offered by Amazon also include an extensive range of offers that do not require purchases to be made from the e-shop. The online retailer revealed that the third most popular service requested is house cleaning. The rest of the services include yoga instruction, pet grooming, gutter cleaning and landscaping. However, many service requests are associated to a purchase.
Owner of Hi-Tek Assembly & Installations in Houston, John Burlingame, began as an Amazon service provider in 2015 and currently gets around half of his clientele from the online retailer. A typical job requires assembling a trampoline bought from Amazon, he stated, as well as home-fitness equipment and bicycles.
The online retailer receives one-fifth of the charged fee and he earns the rest. The faith of consumers in the Amazon brand will let buyers embrace purchasing bigger things across the web, said Forrester Research’s analyst, Sucharita Mulpuru.
In other news, Tech Crunch highlighted that Amazon has prohibited the sale of non-compliant USB-c cables on its website.